Privacy Policy
Effective Date: April 24, 2023
Company Name: AL HAWAII CONSULTING INC
Contact: +82-70-8018-9746
AL HAWAII CONSULTING INC (“we,” “our,” or “the Company”) is committed to protecting your personal information in accordance with relevant privacy laws and ensuring your data is handled responsibly. This Privacy Policy explains how we collect, use, store, and safeguard personal information, as well as the rights you have regarding your data.
1. Purpose of Collecting Personal Information
We collect and process personal data for the following purposes and will not use the information for any purpose other than those listed below without your prior consent.
a. Website Membership & Account Management
To confirm user registration and identity
To provide and manage membership-based services
To verify users under applicable identification laws
To prevent unauthorized or illegal use
To provide notices, updates, and handle inquiries
To confirm consent of legal guardians for users under the age of 14 (if applicable)
b. Service Provision
To fulfill service requests such as travel bookings, program registration, and accommodations
To deliver products, invoices, or content
To provide customized services, user verification, age verification, and payment processing
To collect overdue payments and enforce contractual obligations
c. Customer Support
To verify the identity of the person submitting a request
To contact users for fact-checking or issue resolution
To provide timely status updates and outcomes
2. Retention and Use of Personal Information
We retain personal data only for as long as necessary to fulfill the purposes stated above or as required by law. Specific retention periods are outlined below:
a. Membership Data
Retained until the user unsubscribes from our website
Exceptions apply if:
An investigation is ongoing due to legal violations (until the conclusion of the investigation)
Unsettled payments or obligations exist (until settlement is complete)
b. Service Provision
Retained until services are completed and payments are settled
Additional retention periods based on applicable Korean laws:
Ad/contract/withdrawal/payment records: 5 years
Complaint/dispute resolution records: 3 years
Internet log history: 3 months
Communication metadata: 1 year
3. Your Rights and How to Exercise Them
You have the right to:
Request access to your personal information
Request correction of inaccurate or incomplete data
Request deletion of personal data
Request restriction or suspension of data processing
To exercise these rights, please contact us via phone, email, fax, or in writing. We will respond promptly.
If you are acting through a legal representative, you must submit appropriate documentation such as a power of attorney form.
Please do not use our system to infringe on the privacy rights of others.
4. Information We Collect
a. For Account Registration and Management
Required: Name, date of birth, ID, password, address, phone number, email, gender, i-PIN number
Optional: Marital status, interests
b. For Service Fulfillment
Required: Name, DOB, ID, password, address, contact info, payment data (e.g., card or bank account)
Optional: Preferences, past purchases
c. Automatically Collected Data
IP address, cookies, MAC address, visit history, usage logs, device data
5. How We Dispose of Personal Information
When personal information is no longer necessary, we will destroy it without delay.
Procedure: Personal data is reviewed and deleted with approval from our Data Protection Officer.
Method:
Electronic files: Permanently deleted using secure wiping methods
Paper documents: Shredded or incinerated
6. Safeguarding Your Information
We implement the following measures to protect your data:
Administrative: Internal data protection policies, staff training
Technical: Access control, encryption of sensitive information, firewall and antivirus systems
Physical: Restricted access to data storage and server rooms
7. Use of Cookies
We use cookies to provide a personalized user experience.
You may choose to reject cookies through your browser settings, though this may affect service functionality.
Purpose: Analyze site usage, track user preferences, and improve service quality
How to Manage Cookies: Browser settings → Privacy → Block cookies
8. Data Protection Officer
If you have questions or complaints regarding your personal data, you may contact our Data Protection Officer:
Data Protection Officer
Name: Eunhye Lee
Title: CEO
Phone: +82-70-8018-9746
9. How to Request Access to Your Data
To request access, correction, or deletion of your personal data, please contact:
Security Team
Phone: +82-70-8018-9746
10. Dispute Resolution and Complaints
You may file complaints or seek support through the following Korean authorities:
KISA Privacy Center: privacy.kisa.or.kr / 118
Personal Information Dispute Mediation Committee: www.kopico.go.kr / 1833-6972
Supreme Prosecutor’s Office Cyber Crime Investigation: +82-2-3480-3573 / www.spo.go.kr
Cyber Bureau of National Police Agency: 182 / http://cyberbureau.police.go.kr
